1. Introduction
This Privacy Policy explains how Valderrama Homes LLC (“Valderrama Homes,” “we,” “us,” or “our”) collects, uses, and protects personal information. It applies to information we collect when you visit valderramahomes.com, request a consultation or estimate, or contact us by phone, email, text message, or the project inquiry form on our website.
By using our website or contacting us, you acknowledge the practices described in this policy.
2. Information we collect
Information you provide
When you submit our project inquiry form or otherwise contact us, you may provide:
- Your name.
- Email address.
- Phone number.
- Project location or address.
- Whether you already own land for the project.
- Desired home size.
- Budget range.
- Desired timeline.
- Project descriptions and any other details you choose to share, along with our correspondence with you.
- Text-message consent and opt-out records, when applicable. If you check the optional text-message box on our form, we store your selection, the consent wording shown to you and its version, the phone number you provided, and the date and time of the submission. If you later opt out, we keep a record of that request.
Phone, home size, budget, timeline, and land-ownership fields on our form are optional. Please don't include sensitive information, such as financial account numbers, in the form.
Technical information
Our website is hosted by Netlify. As with most websites, when you visit, Netlify's servers automatically process technical information needed to deliver and secure the site, such as your IP address, browser and device type, the pages requested, referring page, and the date and time of the request. When you submit the inquiry form, the submission is also processed with this kind of technical information for delivery and spam prevention.
Our website does not use advertising cookies, third-party analytics, or social-media tracking tools, and it does not set cookies of its own. Our fonts and images are served from our own website rather than from outside font or image services.
3. How we use information
We use the information described above to:
- Respond to your inquiries.
- Discuss project feasibility and requirements.
- Prepare estimates or proposals.
- Schedule consultations and appointments.
- Communicate about planning and construction.
- Maintain business records.
- Operate and protect our website and inquiry system, including filtering spam.
If you send us an inquiry, we may respond by phone or email using the contact information you provide. We send text messages only if you have opted in to receive them, as described in section 5. Providing a phone number by itself is not consent to receive text messages.
4. Information sharing and service providers
We share personal information with service providers only as needed for them to provide services to us, such as website hosting, form submissions, email delivery, and business communications. These providers process information on our behalf to deliver the service we requested.
- Netlify hosts our website and receives and stores submissions from our inquiry form. Netlify sends us an email notification when a new inquiry arrives. Netlify screens form submissions for spam, which includes processing submission content with its spam-filtering service, Akismet.
- Email and phone service providers deliver and store the email, voice, and any text messages we exchange with you.
We may also disclose information when required by law, such as in response to a valid legal request, or when reasonably necessary to protect our rights, our customers, or others.
Valderrama Homes LLC does not sell personal information. We do not share customer data with third parties or affiliates for their own marketing or promotional purposes.
Mobile phone numbers, text-message opt-in data, and consent records are not sold or shared with third parties or affiliates for their marketing or promotional purposes.
Processing by service providers that help us deliver the services described above — for example, hosting our website, receiving form submissions, or carrying messages — is operational and is not sharing for marketing purposes.
5. Text messaging choices
Text messaging is optional. If you choose to opt in, for example by checking the text-message box on our inquiry form:
- Text messages will concern customer care: your inquiry, consultations, appointments, and your project.
- Message frequency varies.
- Message and data rates may apply.
- Consent is optional and is not a condition of purchasing services or requesting a consultation.
- You may opt out at any time by replying STOP to one of our text messages.
- For assistance, reply HELP, or contact us at 918-886-7100 or david@valderramahomes.com.
We do not add people who contact us to promotional or marketing text-message lists. You can also ask us to stop texting you by calling or emailing us.
6. Messaging Program Terms and Conditions
- Program name: Valderrama Homes LLC Customer Care.
- Purpose: Responding to questions and communicating about consultations, estimates, appointments, and projects.
- Business contact number: 918-886-7100.
- Message frequency: Message frequency varies based on your inquiry and project.
- Costs: Message and data rates may apply, depending on your mobile plan.
- Opting out: Reply STOP to any text message from us to stop receiving text messages. We will honor your request for that phone number.
- Help: Reply HELP for assistance, or email david@valderramahomes.com.
- Re-enrolling: After opting out, you can receive text messages again only by giving us a new opt-in, such as by checking the text-message box on our inquiry form again.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device and is not guaranteed.
- Consent: Consent to receive text messages is not a condition of purchase.
For details on how we handle your information, including phone numbers and consent records, see Information we collect and Information sharing and service providers above.
7. Retention and security
We keep personal information for as long as needed to respond to your inquiry, provide our services, maintain business records, and meet applicable legal, tax, and recordkeeping obligations. Text-message consent and opt-out records are kept so we can honor your choices.
We use reasonable measures to protect personal information, including relying on established providers for hosting and email, serving our website over an encrypted (HTTPS) connection. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.
8. Questions, corrections, and requests
If you have questions about this policy, or would like to ask us to correct or delete personal information we hold about you, please contact us. We will respond to your request, subject to any information we need to keep for legal or recordkeeping obligations.
Valderrama Homes LLCPhone: 918-886-7100
Email: david@valderramahomes.com
9. Policy updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.